1. Introduction

Your privacy is important to us.
This Privacy Policy explains how The Optimistic Website Company (“we,” “us,” or “our”) collects, uses, and protects your personal information when you use our website or purchase our services.

2. Information We Collect

We collect information that you voluntarily provide, such as:

Name, email, phone number, and billing details when purchasing a service or subscription.

Technical data (browser type, device, IP address) when visiting our site.

Project or content materials shared with us for design and development.

3. How We Use Your Information

We use your information to:

Process payments and manage subscriptions.

Provide customer support and communicate about projects.

Improve our website and service experience.

Send important service updates, invoices, or renewal notices.

We do not sell or rent your personal information to third parties.

4. Payment Processing

All payments are processed securely through Stripe.
We never store full credit card numbers or payment credentials on our servers.
Stripe’s privacy and security policies apply to all transactions (see stripe.com/privacy).

5. Cookies & Analytics

Our website uses cookies and analytics tools (like Google Analytics) to improve performance and user experience.
You may disable cookies in your browser settings at any time.

6. Data Security

We take reasonable technical and organizational precautions to protect your data from loss, misuse, or unauthorized access.

7. Data Retention

We retain client and project information for as long as necessary to provide services and comply with legal or accounting obligations.

8. Your Rights

You may request access, correction, or deletion of your personal data by contacting us at support@optimisticweb.co.
We will respond to all valid requests within 30 days.

9. Third-Party Services

Our site may link to third-party tools such as Google Workspace, Flywheel, or Stripe.
These providers have their own privacy policies, which govern their handling of your data.

10. Policy Updates

We may update this Privacy Policy occasionally to reflect changes in technology or legal requirements.
The latest version will always be available at this URL.

11. Contact Us

If you have questions or concerns about this Privacy Policy:
📧 support@optimisticweb.co